Project description
Almer Technologies is developing Augmented Vision products and software services to help connect experts and front line technicians in industries worldwide. Fueled by the growing demand for sustainable alternatives to business travel and remote assistance solutions in industry, Almer’s mission is to revolutionize customer support applications by offering an easy-to-use Augmented Reality (AR) platform. Almer is innovating the professional AR market with its patented optical system which offers outstanding image performance integrated in an incredible lightweight and compact AR headset.
In the event of a production problem such as a defective robot, the remote expert sees exactly what the local technician sees and is able to give instructions and virtually overlay relevant information (e.g. technical drawings, 3D models, animation and videos).
Fundamentally changing the way companies can provide customer support, Almer Solution is a simple all-in-one plan that enables companies to introduce, maintain and scale remote assistance services effortlessly.
Status/Results
Almer already started to successfully test remote assistance applications with 6 Swiss industry partners. Based on user research and feedback, an essential aspect for success on market is the usability of the hard- and software solution. The InnoBooster will enable Almer to scale its market launch by implementing and validating a customer centric Almer Connect software application together with the production ready Almer Glasses hardware.
Links
Persons involved in the project
Last update to this project presentation 29.07.2022